Nvoria is currently in private beta. Access to the platform is by invitation and is governed by these Terms together with any written agreement between Nvoria and your organisation. Where that agreement conflicts with these Terms, the agreement prevails.
In these Terms, “Nvoria”, “we”, “us” and “our” mean the entity operating the Nvoria corporate events and gifting platform and the website at nvoria.com. “Services” means that platform, the website, and any related applications, APIs, and communications we provide.
“Customer” means the organisation that has been granted access to the Services. “You” means the individual using the Services, whether on your own behalf or on behalf of a Customer. If you use the Services on behalf of an organisation, you confirm that you are authorised to accept these Terms for that organisation.
By accessing or using the Services you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
Nvoria provides software that helps organisations plan and run corporate events and manage employee and client gifting programmes. This includes coordinating participants, managing vendors and catalogues, tracking orders and deliveries, and sending related notifications by email and other channels.
Nvoria is a technology platform. Goods and services ordered through the platform may be supplied by third-party vendors. Unless we state otherwise in writing, we are not the seller of those goods and services and we do not manufacture, warrant, or take title to them.
You agree not to:
We may suspend access where we reasonably believe these rules have been breached, where continued access poses a security risk, or where required by law. Where practicable we will give notice before suspending.
Using the Services involves receiving communications from us. These fall into two categories.
These relate to your use of the Services — account verification, sign-in and security alerts, invitations, event invitations and reminders, gift selection prompts, order and delivery confirmations, approvals, and service or billing notices. They form part of the Services and cannot generally be turned off while your account is active, though some notification types can be adjusted in your settings.
We send marketing or product-update messages only where you have opted in or where we are otherwise permitted to do so by law. Every marketing message includes an unsubscribe link, and you can opt out at any time without affecting your access to the Services or your receipt of transactional messages.
Customers can use the Services to send communications to their own employees, guests, and contacts. If you do this, you are the sender of those messages and you are responsible for ensuring that you have a lawful basis and any necessary consent to contact each recipient, that recipient lists are accurate and current, that opt-out requests are honoured promptly, and that the messages comply with applicable law, including anti-spam and electronic communications rules in the recipients' jurisdictions. We may suspend sending on your behalf if we detect complaint rates, bounce rates, or content that put the deliverability or reputation of the Services at risk.
You retain ownership of the data and content you or your organisation submit to the Services. You grant us a limited, non-exclusive licence to host, process, transmit, display, and back up that content solely to provide, secure, and support the Services, and as otherwise described in our Privacy Policy.
You are responsible for the accuracy and legality of the content you submit, and for having the rights and permissions necessary for us to process it, including in respect of personal data about your employees, guests, and contacts. Where we process personal data on your organisation's behalf, we do so as a processor acting on your documented instructions.
The Services, including all software, design, text, graphics, and the Nvoria name and logo, are owned by us or our licensors and are protected by intellectual property laws. These Terms grant you a limited, revocable, non-transferable right to use the Services for your organisation's internal business purposes. No other rights are granted.
If you send us feedback or suggestions, we may use them freely and without obligation to you.
The Services rely on third-party providers for hosting, authentication, email delivery, payments, logistics, and similar functions, and may link to or integrate with third-party websites and services. We are not responsible for the content, policies, or practices of third parties, and your use of their services is governed by their own terms.
Fees, billing frequency, and payment terms are set out in the written agreement or order form between Nvoria and the Customer. Unless stated otherwise, fees exclude applicable taxes, which are the Customer's responsibility. During the private beta, access may be provided free of charge; we will give reasonable notice before any charges begin.
Features made available during the private beta, or otherwise identified as beta, preview, or trial, are provided “as is” for evaluation. They may be changed or withdrawn, may contain errors, and should not be relied on for business-critical purposes. We aim to keep the Services available and secure, but we do not promise uninterrupted or error-free operation unless a service level commitment is expressly agreed in writing.
To the maximum extent permitted by law, the Services are provided “as is” and “as available”, and we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Nothing in these Terms excludes any liability that cannot lawfully be excluded, including for fraud, death, or personal injury caused by negligence.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, or data, arising out of or relating to the Services, even if advised of the possibility of such damages.
Our total aggregate liability arising out of or relating to the Services will not exceed the greater of the fees paid by the Customer to us in the twelve months preceding the event giving rise to the claim, or INR 10,000. These limits do not apply to either party's breach of confidentiality obligations or to your breach of the acceptable use provisions above.
You will indemnify and hold us harmless against claims, damages, and reasonable costs arising from your content, your use of the Services in breach of these Terms or applicable law, or communications you send through the Services to recipients.
Each party may receive non-public information from the other. Each party will use the other's confidential information only to perform under these Terms, will protect it with at least reasonable care, and will not disclose it except to personnel and advisers bound by equivalent obligations, or as required by law.
These Terms apply for as long as you use the Services. A Customer may terminate in accordance with its agreement with us, or by ceasing to use the Services where no separate agreement exists. We may terminate or suspend access for material breach that is not cured within 30 days of notice, or immediately where the breach involves security, unlawful use, or the acceptable use provisions above.
On termination, access ends and we will delete or return Customer data in line with our Privacy Policy and any agreed retention terms. Sections that by their nature should survive termination will do so.
We may update these Terms from time to time. If a change is material, we will give reasonable notice by email or through the Services before it takes effect. Continuing to use the Services after the effective date means you accept the updated Terms. The “last updated” date above always reflects the current version.
These Terms are governed by the laws of India, without regard to conflict of laws rules. The courts of Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, and each party submits to that jurisdiction. Nothing prevents either party from seeking injunctive relief in any competent court to protect its intellectual property or confidential information.
These Terms, together with any written agreement between Nvoria and the Customer and our Privacy Policy, are the entire agreement between the parties on this subject. If any provision is held unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a merger or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.
Questions about these Terms: legal@nvoria.com
General enquiries: hello@nvoria.com
Security reports: security@nvoria.com